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A crisis event, such as a person suffering the devastating repercussions of a mental health situation like alcoholism or drug addiction, calls for an intervention directed by professionals who can help get them the help they so desperately need before it's too late. A Crisis Intervention Team in Havana is a form of community monitoring which calls upon and utilizes law enforcement, healthcare, and other relevant agencies as well as family members to help individuals in crisis. This starts with the training and education of law enforcement officers, healthcare providers, and other participating team members in the community so they learn how to react and effectively work together during such a crisis. There are training programs offered to educate law enforcement officers and 911 emergency operators for example, which involves 40 hours of training in collaborating with the mental health professionals they will be working with during the crisis, refining verbal de-escalation skills so that they can approach and handle the crisis without it developing into a possibly violent or hostile situation, etc.
In many cases, Crisis Intervention Teams also help by way of jail diversion. Meaning, being able to appropriately respond to the incident as a health disturbance and not a crime keeps people with mental health disorders out of jail and where they should be, in treatment and receiving help. Additionally this keeps people with mental health problems out of prison where they will not be able to appropriately handle their disorder, such as a substance abuse disorder. Instead of jail, those in crisis can receive counseling, behavioral therapies, medication and other recovery services to help them recover. This not only benefits the person in crisis, but also all of society because it costs more to incarcerate someone with a mental health disorder in prison than it does to properly treat them in a mental health program.
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