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A crisis situation, such as a person experiencing the tragic repercussions of a mental health disability such as alcoholism or drug addiction, calls for an intervention directed by professionals who can help get them the help they need before it's too late. A Crisis Intervention Team in Sontag is a form of community monitoring which calls upon and utilizes law enforcement, healthcare, and other relevant agencies as well as family members to help individuals in crisis. This begins with the training of healthcare providers, law enforcement officers, and other participating team members in the community so they know how to react and work together during such a crisis. There are education programs available to train law enforcement officers and 911 emergency dispatchers for example, which includes 40 hours of training in supporting the mental health professionals they will be working with during the crisis intervention, refining verbal de-escalation skills so that they can address and handle the crisis without it developing into a possibly combative or antagonistic incident, etc.
In many instances, Crisis Intervention Teams are used as a means of jail diversion. Meaning, being able to properly respond to what is really meant to be a health episode and not a crime keeps people having a mental health crisis out of jail and where they should be, in a hospital or treatment setting getting help. Additionally this keeps people with mental health issues out of prison where they will not be able to appropriately handle their disorder, such as a substance abuse disorder. Instead of jail, those in crisis can receive behavioral therapies, counseling, medication and other recovery services to help them recover. This not only benefits the person in crisis, but also the entire community because it costs more to keep someone with a mental health disorder in prison than it does to treat them in a mental health program.
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