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A crisis situation, for example someone suffering the tragic effects of a mental health disability such as a drug or alcohol addiction, calls for an intervention directed by professionals who can help get them the help they need before it's too late. A Crisis Intervention Team in Quay is a form of community monitoring which calls upon and activates law enforcement, healthcare, and other relevant agencies as well as family members to help individuals in crisis. This begins with the training of healthcare providers, law enforcement officers, and other contributing team members in the community so they learn how to address the situation and effectively work together during such a crisis. There are programs available to educate law enforcement officers and 911 emergency operators for example, which involves 40 hours of training in collaborating with the mental health professionals they will be working with during the crisis, learning verbal de-escalation skills so that they can approach and resolve the crisis without it becoming a potentially dangerous or hostile encounter, etc.
In many cases, Crisis Intervention Teams are used as a means of jail diversion. Meaning, being able to properly respond to what is really meant to be a mental health disturbance and not a crime helps keep individuals with mental health disorders out of jail and where they should be, in treatment and getting help. This also keeps individuals with mental health issues out of prison where they will not be able to appropriately address their disorder, such as a substance abuse disorder. Rather than in jail, those in crisis can receive behavioral therapies, counseling, medication and other recovery services to rehabilitate them. This not only helps the individual in crisis, but also the entire community because it costs more to keep someone with a mental health disorder in prison than it does to properly treat them in an appropriate mental health program.
