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A crisis event, for example someone suffering the devastating repercussions of a mental health issue such as a drug or alcohol addiction, calls for an intervention directed by professionals who can make sure they accept the treatment they need before it's too late. A Crisis Intervention Team in Verona is a form of community monitoring which calls upon and activates healthcare, law enforcement and other relevant agencies as well as family members to assist individuals in crisis. This starts with the training and education of law enforcement officers, healthcare providers, and other participating team members in the community so they learn how to address the situation and work together during such a crisis. There are education programs offered to educate law enforcement officers and 911 emergency operators for example, which includes 40 hours of training in collaborating with the mental health professionals they will be working with during the crisis intervention, learning verbal de-escalation skills so that they can address and handle the crisis without it developing into a potentially combative or antagonistic situation, etc.
In many instances, Crisis Intervention Teams are used as a means of jail diversion. Meaning, being able to appropriately respond to what is really meant to be a mental health disturbance and not a crime helps keep people with mental health disorders out of jail and instead where they should be, in treatment and receiving help. Additionally this keeps people with mental health problems out of prison where they do not have access to adequate mental health therapy and resources to appropriately address their issue, such as a substance abuse disorder. Rather than in jail, individuals in crisis can receive behavioral therapies, counseling, medication and other mental health services to rehabilitate them. This not only benefits the person in crisis, but also the entire community because it costs more to incarcerate someone with a mental health disorder in prison than it does to treat them in a mental health program.
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