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A crisis event, such as a person suffering the devastating effects of a mental health situation such as a drug or alcohol addiction, calls for an intervention by a team of professionals who can help get them the help they need before it's too late. A Crisis Intervention Team in Berlin is a form of community monitoring which calls upon and utilizes law enforcement, healthcare, and other relevant agencies as well as family members to help those in crisis. This starts with the training and education of law enforcement officers, healthcare providers, and other relevant team members in the community so they know how to address the situation and effectively work together during such a crisis. There are education programs offered to educate law enforcement officers and 911 emergency dispatchers for example, which involves 40 hours of training in supporting the mental health professionals they will be working with during the crisis intervention, refining verbal de-escalation skills so that they can address and resolve the crisis without it becoming a possibly violent or antagonistic encounter, etc.
In many cases, Crisis Intervention Teams also help by way of jail diversion. Meaning, being able to appropriately respond to the incident as a mental health disturbance and not a crime keeps people having a mental health crisis out of jail and instead where they should be, in a hospital or treatment setting getting help. This also keeps people with mental health issues out of prison where they will not be able to properly address their issue, such as a substance abuse disorder. In lieu of jail, those in crisis can receive counseling, behavioral therapies, medication and other mental health services to help them recover. This not only helps the person in crisis, but also all of society because it costs more to incarcerate someone with a mental health disorder in prison than it does to treat them in a mental health program.
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