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A crisis situation, for example someone experiencing the devastating effects of a mental health issue such as a drug or alcohol addiction, calls for an intervention directed by professionals who can make sure they accept the help they need before it's too late. A Crisis Intervention Team in Johannesburg is a form of community monitoring which calls upon and utilizes healthcare, law enforcement and other concerned agencies as well as family members to help those in crisis. This starts with the training and education of law enforcement officers, healthcare providers, and other participating team members in the community so they know how to respond and work together during such a crisis. There are education programs available to train law enforcement officers and 911 emergency operators for example, which includes 40 hours of training in collaborating with the mental health professionals they will be working with during the crisis intervention, refining verbal de-escalation skills so that they can address and handle the crisis without it becoming a potentially combative or antagonistic event, etc.
In many cases, Crisis Intervention Teams also help by way of jail diversion. Meaning, being able to appropriately respond to what is really meant to be a health crisis and not a crime keeps individuals with mental health disorders out of jail and where they should be, in treatment and getting help. Additionally this keeps individuals with mental health disorders out of prison where they will not be able to effectively address their disorder, such as a substance abuse disorder. In lieu of jail, those in crisis can receive behavioral therapies, counseling, medication and other recovery services to help them recover. This not only helps the person in crisis, but also all of society because it costs more to incarcerate someone with a mental health disorder in prison than it does to properly treat them in a mental health program.
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